Frequently Asked Questions

For custom orders, there is no strict MOQ — we support small trial orders for new clients. Full container loads (FCL) may have product-specific MOQ requirements. To get a price list, simply tell us which products interest you, and our sales team will send a tailored quote within 24 hours. Browse our product catalog.

We provide free fabric swatch books and existing stock samples — you only pay the shipping cost. Custom pre-production samples matching your specifications can be produced upon request (sample fees may apply, refundable on bulk orders). Check if your selected product offers free samples on its product detail page. Popular starting items include Roman shades and curtain tracks.

We export to 80+ countries and regions worldwide. Our main markets are Eastern Europe (35%), Western Europe (35%), North America, and domestic China. Our major US clients include Springs Window Fashions (111 shipments), Knape & Vogt (66 shipments), Commonwealth Home Fashions, and others.

Simply tell us which products you are interested in, and our sales team will reply with a tailored price list within 24 hours. We offer tiered pricing based on order volume. You can browse our full product catalog.

We hold ISO 9001 (Quality Management System), amfori BSCI (Social Compliance), and SEDEX SMETA (Ethical Trade) certifications. Our products are tested by SGS for colour fastness (water, rub, dry cleaning), pilling resistance, and fibre composition per EU Regulation 1007/2011. All certificates are available to view at /about#certificates. Test reports can be downloaded at /resources#reports.

For custom orders, our standard shipping time is 7–10 days from order confirmation. Full container load (FCL) shipments may require longer lead times. Please contact our sales team for project-specific timelines.

Our headquarters and main factory are at No. 23, Ruhu West Road, Simen Town, Yuyao City, Zhejiang 315470, China. We are 2.5 hours from Shanghai Port and 1.5 hours from Ningbo Port. We warmly welcome clients to visit our factory and showroom. Take a virtual tour at /about#factory.

We operate a complete in-house production chain: moulding, die casting, polishing, electroplating, brushing, painting, assembly, and packaging. Our facility includes CNC machining centers, automatic electroplating lines, vibration feeding systems, and intelligent sewing workshops. With 500+ employees (60+ technical staff) and 92 patents, we maintain full QC from raw materials to finished products. View our factory at /about#factory and quality control at /oem-odm#quality.

We have 500+ employees, including 60+ technical staff and a dedicated R&D team of engineers focused on product innovation and quality assurance.

Yes. ALY HOME operates an integrated facility producing soft window treatments (curtains, drapes, shades), in-house hardware (rods and tracks via our own molding, die-casting and electroplating lines), and self-developed motorized tracks — so brands source the complete window treatment supply chain from a single OEM/ODM partner.

Yes. Our motorized curtain track systems are self-developed and produced in-house, allowing unified quality control across soft treatments, hardware and smart tracking for integrated projects.

A single integrated manufacturer simplifies communication, aligns lead times across soft and hard components, ensures consistent quality and finishing, and reduces logistics and coordination risk for brands and retailers.

Our in-house electroplating and painting lines support multiple factory-applied finishes (e.g. 6 standard finishes on our 28mm aluminum alloy rods). Custom color matching is available under OEM/ODM.

Absolutely. We offer full OEM/ODM services including custom logo printing, branded packaging, private labeling, and custom color matching. Our in-house design team and flexible production line can handle everything from concept to delivery. Learn more about our capabilities at /oem-odm.